In extending a warm welcome to you on behalf of our client, your landlord, we wish you and your family a comfortable and happy tenancy. Tenancy is a two-way responsibility ? you have obligations to us, we have obligations to you, but it is not normally difficult to make it a happy association. Our staff are always available to help you. If there is anything concerning your tenancy which you wish to discuss, please contact any of our experienced Asset Managers.

Rent is payable in advance, - your account must be maintained in advance at all times. If, for some reason, your account falls into arrears, we are left with no alternative but to take action which will be unpleasant to both of us. We trust we are never placed in this position.

Rent Arrears
If you are having difficulty in paying your rent ALWAYS CONTACT US to discuss your situation. A TERMINATION OF
TENANCY served after rent is 1 day OVERDUE. Our office is open 7 days a week from 9am ?5pm. Direct debit, internet, & Bpay are all available.



Once your Lease or Tenancy Agreement is signed and Bond and Rent in Advance have been paid, the key will be handed to you. You will also be given a ?Property Condition Report.? Please ensure that the ?Property Condition Report? is completed immediately you take
possession. ONE copy MUST be returned to our office within 10 working days. (This is the report we will judge your bond refund against)
Prior to moving in you should attend to the following:-

Light and Gas:
You must arrange to have electricity and gas connected prior to occupation and you should contact Western Power (telephone 13 13 53 for
electricity) and AlintaGas (telephone 13 13 58 for gas). Sufficient notice (usually 48 hours) should be given to allow connection to be
effected. These services must be connected in your name.

Insurance:
Your landlord is responsible for insuring the building, but that policy does not cover your contents. If you wish to insure your furniture and
personal belongings, you must take out a separate policy.

Telephone:
It is your responsibility to make application for telephone connection. As installation takes time, we suggest you make application as soon as
possible if you require a telephone. Phone Telstra for connection on 13 22 00.

Car Parking:
If you occupy a villa or unit, you are usually permitted to park only one car on the premises. If a parking bay is allocated to you when you
move, you are requested to use only the allotted space. Parking bays must be kept free of grease, oil and rubbish and major repairs must not be
carried out on the premises. Please request your visitors not to park on the premises, as this may cause inconvenience to the occupiers.

Lawns and Gardens:
Tenants of houses are required to maintain and keep all lawns and gardens mowed and weeded at all times and watered on a regular basis. If
you occupy a unit, the landlord will normally arrange for the gardens in the common areas to be attended to, but tenants have a responsibility to
keep the rear garden in a tidy condition.

Mail:
If mail arrives for the landlord, please forward it to out office as soon as possible, this may be Water or Council Rates and if not paid by the
due date, summons will be issued to the landlord.


Default of Tenancy ? Assignment of Lease:
In accordance with your lease agreement, you are required to remain as a tenant at least until the lease expires. If you move before the expiry
date, you will be responsible for all rental payments until a new tenant moves into the premises or until your lease actually expires. You will
also be responsible for all re-letting fee costs. If you wish to vacate prior to your lease expiry date, please contact our Asset Manager who can
advise you of the correct procedure and assist you.

Giving Notice:
The required notice of 21 days must be given to us in writing when you intend to vacate the premises, or rent will be charged in lieu of notice. The premises will be deemed to be vacant only when the key is returned to our office before 5pm on day of leaving. Late return of key will result in rent being charged to the date keys are received. Please check the ?Cleaning and Maintenance Requirements? you agreed to, at the
signing of your lease.

Transfer of Tenancy:
Under no circumstances will a transfer of tenancy be permitted without prior approval by our Asset Manager. Should you permit a transfer
of tenancy without approval, you will be held responsible for payment of rent and for any damage caused by another person. Please phone our
Asset Manager if you with to transfer you tenancy and the correct procedure will be outlined to you.

This Brochure is for your guidance and gives a brief outline of the requirements of your tenancy.

It is suggested that you keep it in a handy position in your home. Should you have any queries, please contact our office.